Visitor Information
Welcome to Riverside Center for the Performing Arts!
Helpful information about our accommodations and amenities that may interest you:
General Theatre Policies
Riverside Center for the Performing Arts does not offer advisories about subject matter, as sensitivities vary from person to person. If you have any questions about content, age appropriateness or stage effects (such as strobe lights or theatrical fog) that might have a bearing on patron comfort, please contact the box office at (540) 370-4300. Riverside Center wants each and every patron who attends its live theatrical performances to enjoy themselves. Anyone causing a disruption and hindering the enjoyment of other audience members will be removed from the theatre at the discretion of the management.
Content Guidelines
There is no official rating system for theatre. Suggested Content Guidelines are posted on show pages, when available.
Running Times
Run times vary from show to show and will be published on individual show pages as information becomes available.
Photography and Recording
Out of respect for the artists and in adherence to the union rules we are contractually obligated to enforce, all photography and video recordings of the stage, as well as of the production itself (including audio recordings) are strictly prohibited.
Seating, Seating Times, and Late Arrivals
For the betterment of service and safety, Riverside reserves the right to change seating at our discretion as needed.
Suggested Dinner & Show Arrival Time
2 hours prior to scheduled performance start time. Food service stops 45 minutes prior to the start of the show. If you arrive during that time, you will not receive food service. Please call the box office if you are running late.
Suggested Show Only Arrival Time
30 minutes prior to scheduled performance start time. Patrons arriving after the show has started will be seated at the House Manager’s discretion during an appropriate break in the performance.
Accessibility
Wheelchair Seating
Wheelchair and wheelchair companion seating is available through our Box Office on a first come, first serve basis. Designated locations are all Main Floor level. You may reserve wheelchair and wheelchair companion seating by calling our Box Office.
Your Visit
Directions/Parking
Located just off I-95 at exit 133. Between Washington, D.C, and Richmond, Virginia. Free parking is available just outside the Riverside Center entrance. Overflow parking is available across the street in the SimVentions parking lot.
Playbill Policy
Playbills can be downloaded before arriving to the theatre or can be viewed on your phone once you arrive by scanning the QR code located in the theatre. No playbills will be printed. To see our digital playbills online, just click on that production’s page on our website to find the link.
Riverside Center House Bar
We offer a full-service bar, located in our lobby. We card everyone, no matter how old or young you look, so please bring a valid photo ID if you wish to purchase alcohol. In response to the coronavirus pandemic, wherever possible, we have implemented processes to avoid personal contact with items such as cash, credit cards, etc. We recommend the use of cashless payment options whenever possible during your visit to Riverside Center, including debit cards, credit cards, etc.
Gratuity Policy
Gratuity is appreciated, suggested gratuity of 15 to 20% of your total show ticket price and any additional purchases.
Restrooms
Fully accessible restrooms are located inside the lobby.
Air Conditioning
Our theatre is fully air conditioned for your comfort.
Personal Electronic Devices
All electronic devices, including cell phones, must be turned off during the performance. Patrons on call may leave their cell phone with their row and seat number with the House Manager, who will notify them if they receive a call.
Dress Code
Appropriate casual attire.
Bags and Backpacks
We kindly ask that you do not bring large bags or backpacks into the theatre. Please note all bags brought into the theatre are subject to inspection.
Eating, Drinking, and Smoking
Outside food and drinks are not permitted. Smoking is not permitted.